Privacy Policy

At We Are Stuck Up!, your privacy matters to us. We're committed to protecting your personal data and being transparent about how we collect, use, and store it.

This Privacy Policy outlines how we handle your information when you visit our website, place an order, sign up for emails, or interact with us in any way.

1. What We Collect

When you interact with We Are Stuck Up!, we may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Postal address
  • Phone number (optional)
  • Payment details (securely processed by third-party providers like Stripe or PayPal)
  • Order details and uploaded images

Non-Personal Information

  • IP address
  • Browser type
  • Site usage data (via cookies and analytics)

2. How We Use Your Information

We use your data to:

  • Process and deliver your order
  • Communicate with you about your order or account
  • Send you marketing emails (only if you've opted in)
  • Improve our website and customer experience
  • Comply with legal and tax obligations

3. Marketing Emails

We'll only send marketing emails if you've signed up for them. You can unsubscribe at any time by clicking the link at the bottom of any email or by contacting us directly.

4. How We Store Your Data

Your personal data is stored securely and only kept for as long as necessary to fulfil the purposes we collected it for, including satisfying legal and accounting requirements.

We do not store your payment information. It's handled securely through our payment providers.

Uploaded photos are used solely to fulfil your order and are not shared, sold, or used for any other purpose.

5. Sharing Your Information

We do not sell or rent your personal data.

We may share it with trusted service providers (like delivery partners or payment processors) when necessary to complete your order.

6. Cookies

We use cookies to improve your browsing experience, analyse site traffic, and provide relevant marketing. You can disable cookies in your browser settings at any time.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Request deletion of your data
  • Withdraw consent to marketing
  • Lodge a complaint with a data protection authority

To exercise any of these rights, please email us at hello@wearestuckup.co.uk.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect data from anyone under this age.

9. Changes to This Policy

We may update this policy from time to time. We'll notify you of any major changes, and the latest version will always be available on this page.

10. Contact Us

If you have any questions about this policy or how we handle your data, please reach out:

We Are Stuck Up!

Email: hello@wearestuckup.co.uk

Website: www.wearestuckup.co.uk